
Care FAQs
Scalp FAQs
I have a scalp concern and don’t know where to start. What should I do?
If you’re dealing with dandruff, sensitivity, itchiness, or conditions like seborrheic dermatitis or psoriasis, the first step is understanding your scalp type and choosing the right care:
- For Dry, Flaky Scalps: Hydrating and soothing ingredients to help restore balance.
- For Oily or Irritated Scalps: Gentle exfoliation and balancing products can help regulate excess oil and calm inflammation.
- For Sensitive Scalps: Avoid harsh detergents and opt for a barrier-supporting shampoo.
If you're unsure where to begin, our online trichology consultations can help identify the best routine for your specific scalp needs.
I have a dry scalp with flakes and irritation—what should I do?
A dry scalp can be caused by dehydration, product buildup, harsh shampoos, or even environmental factors like hard water and weather changes. Here’s how to restore balance:
- Use a Hydrating, Barrier-Supporting Shampoo: Our Hydrated Halo Shampoo is formulated to deeply hydrate and strengthen the scalp’s natural barrier.
- Avoid Harsh Ingredients: Stay away from sulfates, drying alcohols, and harsh detergents, which can strip moisture and make dryness worse.
- Increase Scalp Hydration: Apply a hydrating scalp serum with ingredients to soothe irritation and maintain long-lasting moisture.
- Be Mindful of Water & Heat Exposure: Hard water and hot showers can worsen dryness. Try rinsing with filtered or lukewarm water and minimizing heat styling.
For persistent dryness, consider a scalp consultation to determine the best routine for your specific needs.
My scalp gets oily quickly—how can I balance it?
An oily scalp can be due to overactive sebaceous glands, hormonal imbalances, or even washing too frequently (which can trigger excess oil production). Here’s how to regulate it:
- Use a Scalp-Balancing Shampoo: Look for lightweight, non-stripping formulas with ingredients which help regulate oil production while keeping the scalp healthy.
- Incorporate Scalp Exfoliation: A gentle exfoliating treatment (without harsh scrubs) can help remove buildup and keep the scalp fresh.
Adjust Your Styling Routine: Avoid applying heavy conditioners or oils directly to the scalp—focus on mid-lengths to ends instead.
If excess oil persists, a scalp analysis can help identify any underlying causes and create a targeted plan.
Hair FAQs
What are the best treatments for hair loss, shedding, or thinning?
Hair loss and thinning can have multiple causes, including genetics, hormonal imbalances, stress, nutritional deficiencies, and scalp conditions. The key to managing hair loss is addressing both the root cause and topical care:
- Scalp Health: A healthy scalp is the foundation for hair growth. Our Stimulate and Strengthen Shampoo is designed to create the perfect scalp environment by soothing irritation and strengthening the scalp barrier. Following with stimulating and nourishing oils and serums can further increase scalp and follicle health to increase growth and density.
- Targeted Haircare: Our formulas are enriched with ingredients that support hair density and follicle health, helping to reduce shedding and improve hair retention.
- Lifestyle & Nutrition: We recommend supporting hair growth from within by ensuring a nutrient-rich diet, stress management, and proper hydration.
For a personalized approach, we offer online trichology consultations to assess your hair loss concerns and create a tailored plan.
What should I use for damaged hair?
If your hair is brittle, snapping, or over-processed, it needs a multi-step repair approach:
- Gentle Cleansing & Hydration: Use a sulfate-free shampoo that won’t strip moisture and follow with a deeply nourishing conditioner to restore hydration.
- Strengthening Treatments: Look for protein-based treatments to rebuild strength, but balance them with moisture to prevent stiffness.
- Environmental Protection: Hard water, chlorine, and UV exposure can worsen damage. Our products contain protective ingredients to help shield your hair from these external stressors.
Reduce Heat & Friction: Avoid excessive heat styling and use silk accessories like our silk pillowcases and scrunchies to minimize breakage.
How do I take care of my curly hair?
Curly hair is naturally drier and more prone to frizz and breakage, so hydration and protection are key:
- Gentle Cleansing: Use a sulfate-free shampoo that won’t strip natural oils.
- Deep Hydration: Regular deep conditioning helps maintain elasticity and prevent dryness.
- Frizz Control & Definition: Use a leave-in conditioner or curl cream to lock in moisture, followed by a lightweight oil to seal and enhance curl definition.
Minimize Breakage: Use a wide-tooth comb or finger detangle instead of brushes, and protect your curls while sleeping with a silk pillowcase, bonnet, or silk scrunchie to reduce friction.
For customised curly hair care, we offer expert guidance through our trichology consultations.
I can’t seem to grow my hair—what can I do?
Hair growth is a combination of scalp health, nutrition, and protection:
- Optimise Scalp Health: Regularly cleanse and nourish your scalp with our to create the ideal environment for hair growth.
- Minimise Breakage: Protect your ends by reducing heat damage, friction, and environmental stress using silk accessories and gentle detangling can help retain length.
- Support Internal Health: Support internal health by ensuring your diet includes essential nutrients like iron, biotin, zinc, and protein to promote hair growth from within. Focus on nutrient compatibility to enhance absorption—pair iron-rich foods with vitamin C, for example and prioritise gut health to optimize nutrient uptake.
For personalized guidance, we recommend a trichology consultation to assess your specific needs and create a growth-focused plan.
How do I take care of my curly hair?
Curly hair is naturally drier and more prone to frizz and breakage, so hydration and protection are key:
- Gentle Cleansing: Use a sulfate-free shampoo that won’t strip natural oils.
- Deep Hydration: Regular deep conditioning helps maintain elasticity and prevent dryness.
- Frizz Control & Definition: Use a leave-in conditioner or curl cream to lock in moisture, followed by a lightweight oil to seal and enhance curl definition.
- Minimize Breakage: Use a wide-tooth comb or finger detangle instead of brushes, and protect your curls while sleeping with a silk pillowcase, bonnet, or silk scrunchie to reduce friction.
For customised curly hair care, we offer expert guidance through our trichology consultations.